:root{--text:#6b6375;--text-h:#08060d;--bg:#fff;--border:#e5e4e7;--code-bg:#f4f3ec;--accent:#aa3bff;--accent-bg:#aa3bff1a;--accent-border:#aa3bff80;--social-bg:#f4f3ec80;--shadow:#0000001a 0 10px 15px -3px, #0000000d 0 4px 6px -2px;--sans:system-ui, "Segoe UI", Roboto, sans-serif;--heading:system-ui, "Segoe UI", Roboto, sans-serif;--mono:ui-monospace, Consolas, monospace;font:18px/145% var(--sans);letter-spacing:.18px;--lightningcss-light:initial;--lightningcss-dark: ;color-scheme:light dark;color:var(--text);background:var(--bg);font-synthesis:none;text-rendering:optimizelegibility;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}@media (prefers-color-scheme:dark){:root{--lightningcss-light: ;--lightningcss-dark:initial}}@media (width<=1024px){:root{font-size:16px}}@media (prefers-color-scheme:dark){:root{--text:#9ca3af;--text-h:#f3f4f6;--bg:#16171d;--border:#2e303a;--code-bg:#1f2028;--accent:#c084fc;--accent-bg:#c084fc26;--accent-border:#c084fc80;--social-bg:#2f303a80;--shadow:#0006 0 10px 15px -3px, #00000040 0 4px 6px -2px}#social .button-icon{filter:invert()brightness(2)}}body{margin:0}#root{flex-direction:column;width:100%;height:100vh;margin:0;padding:0;display:flex}h1,h2{font-family:var(--heading);color:var(--text-h);font-weight:500}h1{letter-spacing:-1.68px;margin:32px 0;font-size:56px}@media (width<=1024px){h1{margin:20px 0;font-size:36px}}h2{letter-spacing:-.24px;margin:0 0 8px;font-size:24px;line-height:118%}@media (width<=1024px){h2{font-size:20px}}p{margin:0}code,.counter{font-family:var(--mono);color:var(--text-h);border-radius:4px;display:inline-flex}code{background:var(--code-bg);padding:4px 8px;font-size:15px;line-height:135%}:root{--bg-dark:#0f172a;--bg-panel:#1e293bb3;--border-color:#ffffff1a;--accent-color:#6366f1;--accent-hover:#4f46e5;--text-main:#f8fafc;--text-muted:#94a3b8;--glass-bg:#0f172a99;--glass-border:#ffffff14;--shadow-glow:0 0 20px #6366f126}*{box-sizing:border-box;margin:0;padding:0}body{background-color:var(--bg-dark);color:var(--text-main);height:100vh;font-family:Inter,sans-serif;overflow:hidden}.dashboard-layout{background:radial-gradient(circle at 100% 0,#1e1b4b,#0f172a);flex-direction:column;width:100%;height:100vh;display:flex;overflow:hidden}.top-nav{background:var(--glass-bg);-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);border-bottom:1px solid var(--glass-border);z-index:10;justify-content:space-between;align-items:center;height:64px;padding:0 24px;display:flex}.nav-brand{align-items:center;gap:12px;font-size:16px;font-weight:600;display:flex}.brand-logo{object-fit:cover;width:36px;height:36px;box-shadow:var(--shadow-glow);border-radius:50%}.nav-actions{align-items:center;gap:8px;display:flex}.nav-tabs{gap:8px;display:flex}.tab-btn{color:var(--text-muted);cursor:pointer;background:0 0;border:none;border-radius:8px;padding:8px 16px;font-size:14px;font-weight:500;transition:all .2s;position:relative}.tab-btn:hover{color:var(--text-main);background:#ffffff0d}.tab-btn.active{color:var(--text-main)}.tab-btn.active:after{content:"";background:var(--accent-color);width:20px;height:3px;box-shadow:0 0 8px var(--accent-color);border-radius:3px;position:absolute;bottom:-4px;left:50%;transform:translate(-50%)}.btn-broadcast-header{color:#818cf8;cursor:pointer;background:#6366f126;border:1px solid #6366f14d;border-radius:8px;align-items:center;gap:8px;padding:8px 16px;font-size:13px;font-weight:500;transition:all .2s;display:flex}.btn-broadcast-header:hover{background:#6366f140}.main-content{flex:1;display:flex;overflow:hidden}.inbox-sidebar{background:var(--bg-panel);-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);border-right:1px solid var(--border-color);flex-direction:column;width:340px;display:flex}.inbox-header{border-bottom:1px solid var(--border-color);padding:20px}.search-input-glass{border:1px solid var(--border-color);width:100%;color:var(--text-main);background:#0003;border-radius:8px;outline:none;padding:10px 14px;font-size:13px;transition:all .2s}.search-input-glass:focus{border-color:var(--accent-color)}.pill-tabs{background:#0003;border-radius:8px;padding:4px;display:flex}.pill-tabs button{color:var(--text-muted);cursor:pointer;background:0 0;border:none;border-radius:6px;flex:1;padding:8px 0;font-size:13px;font-weight:500;transition:all .2s}.pill-tabs button:hover{color:var(--text-main)}.pill-tabs button.active{background:var(--bg-panel);color:var(--text-main);box-shadow:0 2px 4px #0000001a}.contact-list{flex:1;padding:12px;overflow-y:auto}.contact-item{cursor:pointer;border-radius:12px;align-items:center;margin-bottom:8px;padding:12px;transition:all .2s;display:flex}.contact-item:hover{background:#ffffff08;transform:translate(4px)}.contact-item.active{background:#6366f11a;border:1px solid #6366f133}.avatar-glass{border:1px solid var(--glass-border);width:40px;height:40px;color:var(--text-muted);background:#ffffff0d;border-radius:20px;justify-content:center;align-items:center;margin-right:12px;display:flex}.contact-info{flex:1;overflow:hidden}.contact-number{flex-wrap:wrap;align-items:center;gap:4px;margin-bottom:6px;font-size:14px;font-weight:500;display:flex}.mini-badge{color:#cbd5e1;background:#ffffff1a;border-radius:4px;padding:2px 6px;font-size:10px}.contact-preview{color:var(--text-muted);flex-direction:column;gap:4px;width:100%;font-size:13px;display:flex}.paused-dot{background:#f59e0b;border-radius:50%;width:8px;height:8px;box-shadow:0 0 8px #f59e0b80}.empty-state-small{color:var(--text-muted);flex-direction:column;justify-content:center;align-items:center;margin-top:40px;font-size:14px;display:flex}.chat-area{background:0 0;flex-direction:column;flex:1;display:flex;position:relative;overflow:hidden}.chat-header{-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);border-bottom:1px solid var(--border-color);background:#0f172a66;flex-shrink:0;justify-content:space-between;align-items:center;padding:20px 24px;display:flex}.chat-header-info{align-items:center;gap:12px;display:flex}.chat-header-info h3{font-size:16px;font-weight:600}.dept-badge-glass{color:#818cf8;background:#6366f133;border:1px solid #6366f14d;border-radius:12px;padding:4px 10px;font-size:12px;font-weight:500}.dept-badge-glass.warning{color:#fcd34d;background:#f59e0b1a;border-color:#f59e0b33}.btn-resolve-glass{color:#34d399;cursor:pointer;background:#10b9811a;border:1px solid #10b98133;border-radius:8px;align-items:center;gap:8px;padding:8px 16px;font-size:13px;font-weight:500;transition:all .2s;display:flex}.btn-resolve-glass:hover{background:#10b98133}.messages-container{flex-direction:column;flex:1;gap:16px;padding:24px;display:flex;overflow-y:auto}.message-wrapper{display:flex}.message-wrapper.inbound{justify-content:flex-start}.message-wrapper.outbound{justify-content:flex-end}.message-bubble{border-radius:16px;max-width:60%;padding:12px 16px;font-size:14px;line-height:1.5;position:relative;box-shadow:0 4px 12px #0000001a}.message-bubble.inbound{background:var(--bg-panel);border:1px solid var(--border-color);border-bottom-left-radius:4px}.message-bubble.outbound{background:linear-gradient(135deg, var(--accent-color), #818cf8);color:#fff;border-bottom-right-radius:4px}.message-footer{justify-content:space-between;align-items:center;gap:12px;margin-top:8px;display:flex}.timestamp{opacity:.7;font-size:11px}.btn-translate-glass{color:var(--text-main);cursor:pointer;background:#ffffff1a;border:1px solid #fff3;border-radius:6px;padding:4px 8px;font-size:11px;transition:all .2s}.btn-translate-glass:hover:not(:disabled){background:#fff3}.btn-translate-glass:disabled{opacity:.5;cursor:not-allowed}.translation-box{border-left:3px solid var(--accent-color);color:var(--text-main);background:#ffffff0d;border-radius:4px;margin-top:8px;padding:8px 12px;font-size:13px}.chat-input-container{-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);border-top:1px solid var(--border-color);background:#0f172a99;flex-direction:column;flex-shrink:0;display:flex}.quick-replies{scrollbar-width:none;gap:8px;padding:12px 24px 0;display:flex;overflow-x:auto}.quick-replies::-webkit-scrollbar{display:none}.quick-reply-btn{border:1px solid var(--glass-border);color:var(--text-muted);white-space:nowrap;cursor:pointer;background:#ffffff0d;border-radius:16px;padding:6px 12px;font-size:12px;transition:all .2s}.quick-reply-btn:hover{color:#818cf8;background:#6366f126;border-color:#6366f14d}.chat-input-glass{gap:12px;padding:12px 24px 20px;display:flex}.btn-translate-outbound{color:#34d399;cursor:pointer;white-space:nowrap;background:#10b98126;border:1px solid #10b9814d;border-radius:12px;padding:0 16px;font-weight:500;transition:all .2s}.btn-translate-outbound:hover:not(:disabled){background:#10b98140}.btn-translate-outbound:disabled{opacity:.5;cursor:not-allowed}.chat-input-glass input{border:1px solid var(--border-color);color:var(--text-main);background:#0003;border-radius:12px;outline:none;flex:1;padding:14px 20px;font-size:14px;transition:all .2s}.crm-sidebar{background:var(--bg-panel);border-left:1px solid var(--border-color);flex-direction:column;flex-shrink:0;width:300px;display:flex}.crm-header{border-bottom:1px solid var(--border-color);padding:20px}.crm-header h3{font-size:16px;font-weight:600}.crm-form{flex-direction:column;gap:16px;padding:20px;display:flex;overflow-y:auto}.form-group{flex-direction:column;gap:6px;display:flex}.form-group label{color:var(--text-muted);font-size:12px;font-weight:500}.form-group input,.form-group textarea{border:1px solid var(--border-color);color:var(--text-main);background:#0003;border-radius:8px;outline:none;padding:10px 12px;font-family:inherit;font-size:13px}.form-group input:focus,.form-group textarea:focus{border-color:var(--accent-color)}.btn-save-crm{background:var(--accent-color);color:#fff;cursor:pointer;border:none;border-radius:8px;margin-top:8px;padding:12px;font-weight:500;transition:all .2s}.btn-save-crm:hover:not(:disabled){background:var(--accent-hover)}.btn-save-crm:disabled{opacity:.5;cursor:not-allowed}.chat-input-glass input:focus{border-color:var(--accent-color);box-shadow:0 0 0 2px #6366f133}.send-btn-glass{background:var(--accent-color);color:#fff;cursor:pointer;border:none;border-radius:12px;justify-content:center;align-items:center;width:48px;height:48px;transition:all .2s;display:flex}.send-btn-glass:disabled{opacity:.5;cursor:not-allowed}.send-btn-glass:not(:disabled):hover{background:var(--accent-hover);transform:translateY(-2px)}.empty-state-glass{color:var(--text-muted);flex-direction:column;flex:1;justify-content:center;align-items:center;display:flex}.empty-icon{opacity:.5;margin-bottom:16px}.modal-overlay{z-index:1000;-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px);background:#00000080;justify-content:center;align-items:center;width:100vw;height:100vh;display:flex;position:fixed;top:0;left:0}.modal-content-glass{background:var(--bg-panel);border:1px solid var(--border-color);-webkit-backdrop-filter:blur(20px);backdrop-filter:blur(20px);border-radius:16px;width:400px;max-width:90vw;max-height:90vh;padding:32px;overflow-y:auto;box-shadow:0 10px 40px #00000080}.modal-content-glass h3{margin-top:0;margin-bottom:16px}.directory-overlay{background:var(--bg-dark);z-index:20;flex-direction:column;width:100%;height:calc(100vh - 64px);padding:32px;display:flex;position:fixed;top:64px;left:0;overflow-y:auto}.directory-header{justify-content:space-between;align-items:center;margin-bottom:24px;display:flex}.btn-export{color:#fff;cursor:pointer;background:#10b981;border:none;border-radius:8px;align-items:center;gap:8px;padding:10px 20px;font-weight:600;transition:opacity .2s;display:flex}.btn-export:hover{opacity:.8}.btn-secondary{color:#fff;border:1px solid var(--border-color);cursor:pointer;background:#ffffff1a;border-radius:8px;align-items:center;gap:8px;padding:8px 16px;font-size:13px;transition:all .2s;display:flex}.btn-secondary:hover{background:#ffffff26}.directory-table-container{background:var(--bg-panel);border:1px solid var(--border-color);border-radius:12px;flex:1;overflow-y:auto}.directory-table{border-collapse:collapse;width:100%}.directory-table th,.directory-table td{text-align:left;border-bottom:1px solid #ffffff0d;padding:16px}.directory-table th{color:var(--text-muted);background:#0003;font-weight:600;position:sticky;top:0}.directory-table tbody tr:hover{background:#ffffff05}.modal-content-glass h2{align-items:center;gap:8px;margin-bottom:8px;font-size:20px;display:flex}.modal-content-glass p{color:var(--text-muted);margin-bottom:24px;font-size:14px}.modal-content-glass textarea{border:1px solid var(--border-color);width:100%;color:var(--text-main);resize:vertical;background:#0003;border-radius:8px;outline:none;margin-bottom:24px;padding:12px;font-family:inherit}.modal-content-glass textarea:focus{border-color:var(--accent-color)}.modal-actions{justify-content:flex-end;gap:12px;display:flex}.btn-cancel-glass{color:var(--text-muted);border:1px solid var(--border-color);cursor:pointer;background:0 0;border-radius:8px;padding:10px 16px}.btn-send-glass{background:var(--accent-color);color:#fff;cursor:pointer;border:none;border-radius:8px;padding:10px 20px;font-weight:500}.analytics-card{-webkit-backdrop-filter:blur(12px);background:#1e293bb3;border:1px solid #ffffff1a;border-radius:12px;flex:1;min-width:250px;padding:24px}.analytics-card h3{color:var(--text-muted);text-transform:uppercase;letter-spacing:.05em;margin:0 0 16px;font-size:16px}.analytics-card .stat-number{color:var(--text-bright);font-size:48px;font-weight:700}@media (width<=768px){.mobile-hidden{display:none!important}.inbox-sidebar{width:100%}.chat-header{padding:12px 16px}.chat-input-glass{padding:12px}.crm-sidebar{display:none!important}.btn-mobile-back{color:var(--text-main);cursor:pointer;background:0 0;border:none;align-items:center;margin-right:4px;padding:4px;display:flex}.top-nav{flex-wrap:wrap;gap:12px;height:auto;padding:12px}.nav-tabs{width:100%;padding-bottom:4px;overflow-x:auto}.chat-input-container{padding-bottom:12px}.btn-translate-outbound{padding:0 10px;font-size:11px}}@media (width>=769px){.btn-mobile-back{display:none!important}}.login-container{color:#fff;background-color:#0f172a;justify-content:center;align-items:center;height:100vh;display:flex}.login-box{text-align:center;background:#1e293b;border-radius:12px;width:350px;padding:40px;box-shadow:0 10px 25px #00000080}.login-logo{border-radius:50%;width:80px;margin-bottom:20px}.login-box h2{color:#f8fafc;margin:0 0 10px;font-size:24px}.login-box p{color:#94a3b8;margin-bottom:25px;font-size:14px}.login-input{color:#fff;box-sizing:border-box;background:#0f172a;border:1px solid #334155;border-radius:6px;width:100%;margin-bottom:15px;padding:12px}.login-btn{color:#fff;cursor:pointer;background:#3b82f6;border:none;border-radius:6px;width:100%;padding:12px;font-weight:700;transition:all .2s}.login-btn:hover{background:#2563eb}.login-error{color:#ef4444;text-align:left;margin:-5px 0 15px;font-size:13px}.message-wrapper.internal_note{justify-content:flex-end}.message-bubble.internal_note{color:#fef08a;background:#eab30826;border:1px solid #eab30866;border-bottom-right-radius:4px}.message-bubble.internal_note p{color:#fef08a;align-items:center;display:flex}@media (width<=768px){.dashboard-layout{overflow-y:auto}.main-content{flex-direction:column!important}.contacts-sidebar{border-bottom:1px solid var(--border-color);max-height:40vh;border-right:none!important;width:100%!important}.chat-area{max-height:60vh;width:100%!important}.nav-tabs{flex-wrap:wrap}.analytics-card{margin-bottom:16px}}